Phishing – or the fraudulent distribution of emails/SMSs/WhatsApp’s from what appears to be a reputable source – is on the rise. Through SMSs, messaging apps or by telephone, fraudsters use phishing scams to persuade you they are from a credible organisation, for example your bank or investment platform.
They will ask you to reveal confidential information, such as your PIN, username and password or to complete a task (such as accepting an OTP authentication).
How to avoid phishing?
- Never click on a link or attachment in an SMS or email that takes you to a webpage that requests you to log in using your PIN, username, password or card information.
- If you get a telephone call, even if someone claims to be from your bank, don’t give them your PIN, login information or card numbers (such as your three-digit CVV number).
- Don’t use links in an email even if it’s more convenient – rather type the web address in your browser.
- Consider using a password manager, like LastPass, to help you manage your login information.
- Always check that the messages you receive are sent from a trustworthy source.
- Use formal communication channels. For example, contact details you know to be true and have worked before, or contact details from the legitimate website of your financial institution.
Stay safe out there, and always contact us if you are unsure or need help!
Source: Allan Gray & Ninety One
